Last Updated: November 2017
SHIFTMobility Inc. (“SHIFTMobility” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites and mobile applications (“Visitors”), individuals who register to use the Services as defined below (“Customers”), and individuals who register to attend the Company’s training events (“Attendees”). This Privacy Statement describes SHIFTMobility’s privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by SHIFTMobility (the “Services”).
1. Covered sites and applications
This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement, including: http://www.shiftmobility.com; http://www.shiftmobilityapp.com; http://www.dealpalette.com; http://www.vroomdb.com/ (collectively referred to as “SHIFTMobility’s Web sites” or “the Company’s Web sites”). It also covers Company’s mobile applications ShopLite, ShopLite Basic, ShopLite Premium, SupplierPro, KeepItRunning, AutoParts, CountUp, RepairBuddy, VroomBox, SupplierPro, ScanNGo, CarCheck, CarSpeck, MarkUp, Car2Mobile, SPARK (collectively referred to as “SHIFTMobility’s mobile applications” or “the Company’s mobile applications”). SHIFTMobility’s Web sites and mobile applications may contain links to other Web sites. The information practices or the content of such other Web sites is governed by the privacy statements of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.
2. Collected Information
When expressing an interest in obtaining additional information about the Services or registering to use the Services as trials, SHIFTMobility requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address. When subscribing to the Services, SHIFTMobility may require you to provide the Company with business license, Bureau of Automotive Repair license, resale license, financial qualification and payment information, such as billing name and address, credit card number, employee names/email addresses who would be using the Services. SHIFTMobility Services may also collect additional information such as company annual revenue, catalog, service jobs, customer records, and their serviceable cars among others (“Customer data”). As you navigate the Company’s Web sites and mobile applications, SHIFTMobility may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).
3. Use of collected information
The Company uses Data About SHIFTMobility Customers to perform the services requested. For example, if you fill out a “Register” or “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services. The Company may also use Data About SHIFTMobility Customers and Data About SHIFTMobility Attendees for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events. SHIFTMobility uses credit card information solely to check the financial qualifications and collect payment from prospective Customers and Attendees using payment-processing solutions. SHIFTMobility does not save any credit card information. SHIFTMobility uses Web Site Navigational Information to operate and improve the Company’s Web sites.
4. Web site clicks and navigations
5. Public forums and testimonials
SHIFTMobility may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. SHIFTMobility is not responsible for the personal information you choose to submit in these forums. SHIFTMobility posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. SHIFTMobility obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
6. Collected information sharing
SHIFTMobility may share Data About SHIFTMobility Customers and Data About SHIFTMobility Attendees with the Company’s contracted service providers so that these service providers can provide services on our behalf. Without limiting the foregoing, SHIFTMobility may also share Data About SHIFTMobility Customers and Data About SHIFTMobility Attendees with the Company’s service providers to ensure the quality of information provided, and with third-party social networking and media Web sites, such as Facebook, for marketing and advertising on those Web sites. Unless described in this Privacy Statement, SHIFTMobility does not share, sell, rent, or trade any information with third parties for their promotional purposes. The Company may share Data About SHIFTMobility Customers with other companies in order to work with them, including affiliates of the SHIFTMobility corporate group. For example, the Company may need to share Data About SHIFTMobility Customers for customer relationship management purposes. From time to time, SHIFTMobility may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from SHIFTMobility, the Company may share Data About SHIFTMobility Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). SHIFTMobility does not control our business partners’ use of the Data About SHIFTMobility Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service. Third Parties: This Privacy Statement sets forth the information SHIFTMobility collects on the Company’s Web sites and the information we share with third parties. SHIFTMobility does not authorize the collection of personal information by third parties through advertising technologies deployed on the Company’s Web sites, nor do we share personal information with any third parties collected from the Company’s Web sites, except as provided in this Privacy Statement. SHIFTMobility uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf. SHIFTMobility reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
7. Collected information transfers
The Company primarily stores Data About SHIFTMobility Customers and Data About SHIFTMobility Attendees in the United States. To facilitate SHIFTMobility’s global operations, the Company may transfer and access such information from around the world, including from other countries in which the Company has operations. At this time, Company has operations in United States and India. This Privacy Statement shall apply even if SHIFTMobility transfers Data About SHIFTMobility Customers or Data About SHIFTMobility Attendees to other countries.
8. Communications preferences
SHIFTMobility offers Visitors, Customers, and Attendees who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by sending a request to firstname.lastname@example.org.
9. Correcting your information
Customers may update or change their registration information by editing their user or organization record. To update a user profile, please login to appropriate applications and enter username and password and click “Setup or Settings”. To update an organization’s information, please login to appropriate applications and select “Settings.” To update Billing Information please email email@example.com. To discontinue your account and to have information you maintained in the Services returned to you, please email csr@SHIFTMobility.com.
10. Customer Data
SHIFTMobility uses robust security measures to protect Data. The mechanism includes security measures at different levels – network, data center, application, and data.
12. Changes to this Privacy Statement
SHIFTMobility reserves the right to change this Privacy Statement. SHIFTMobility will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least thirty (30) business days prior to the change taking effect.
13. Contacting us
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to SHIFTMobility, 1065 E. Hillsdale Blvd, Suite 112, Foster City, CA 94404.